We were there when the Tornado came through. Very Impressed with the way the staff handled the situation. Calm cool and collective. Water and snacks too. The only thing that might need to be better is the speaker system .
Susan
Disember 2022
The property was lovely.
Krista
Januari 2023
The place is just majestic. Our room came with a balcony that overlooked all the fountains and indoor waterways. The gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely different level of professionalism and friendliness. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. While most of the on-site stores and restaurants are a bit pricey, the Marketplace, Sundry Store, and Sushi Bar were very affordable.
Roger
Oktober 2022
Rooms were great and clean. Access to the Splash park with resort transfer was super convenient. Loved the included amenities for the kids. The employees were very friendly and helpful with any questions. Jeremy at the Splash Park was amazing and did a super job both days we rented a cabana. The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip.
Woodward
Oktober 2022
Nice & entertaining swimming facilities, including midnight outdoor pool. High quality food, and some family oriented entertaining events were available.
Seonggi
Julai 2022
This is a beautiful place. It was nice having the shuttle to paradise springs. The Build a Bear was a hit with the kids. We loved the Escape room and thee Kids Clubhouse for art. There were beautiful shops for the adults too! The nightly light show was great too!
Glenda
Julai 2023
Clean room and due to covid guidelines no one entered our room and that felt safer. The housekeeper lady was nice, brought us some extra towels and picked up trash at the door. Also appreciated was food room service, a click and boom food at the door. Special thanks to the Santa photos shop supervisor and manager for ensuring that I got my photos that I had forgotten to pick up at the shooting time. Thank you!!
Faith
Disember 2021
Once we parked, we found we never had to leave the property. Everything we needed for a quick anniversary trip was right there on the property. Our anniversary dinner was handled at Old Hickory Steakhouse which was comparable to steakhouses outside of the facility. The first evening we were there, we had dinner at Zeppelle’s (sp?). We didn’t realize we needed reservations, but it was a little early and the hostess found us a table. the staff were extremely helpful and accommodating. My wife was treated to a deep tissue massage at Relache Spa. It was a wonderful trip!
Jay
Februari 2022
The bed was comfortable, we loved the double vanities. Dinner at Zeppole was wonderful.
Andrew
Jun 2023
The property was absolutely wonderful. Beautiful hotel with great amenities.
Wade
Ogos 2023